Learn to demo

Posted by Antonio 1 year, 5 months ago (Jan. 29, 2008)

David Beisel has done a great service for web ventures in the Boston area with his "Web Innovators Group" gatherings. Though this type of event is commonplace in the Valley, we are sorely missing it here and it's been a pleasure to watch it grow over the last year and a half from about 50 people to over 800.

One thing I continue to be struck by however, is the poor quality of the demos that are given at these events. It may be that David is explicitly selecting for non-venture backed companies (a little rougher around the edges), and it may just be the compressed format (though this being the week of the original demo conference, I'm not sure about the latter), but even when the companies on stage have cool and innovative products, the demos done WebInno generally leave a lot to be desired.

Since, giving a good demo should be secondhand to any startup employee (CEO, founder, hacker, product manager, etc.), here is my 3 step guide to coming up the learning curve quickly (though I don't claim to be an expert, I have given a lot of demos in all sorts of contexts and for all sorts of products in my career).

1. Write the story: before you start, open up your favorite text editor and write a one-pager on what you intend to show. Make it less laundry list and more murder mystery. If you don't know what progressive disclosure is, go read up on it, and use this technique to move your story line forward. The number one reason why I often want to put a stick in my eye during demos is because the presenter hasn't thought enough about telling a story and being entertaining. Make it relevant to the audience at every step— which often means skipping the techno-babble and contextualizing features for your audience.

2. Find your own Demo God(s) and study them incessantly: everyone loves Steve for this one, but there are many many others presenters worth watching (go look at all of the highly rated TED talks for inspiration). If you go to conferences, pay attention to presenters that can work with the crowd and watch how they keep cool and on message even when things are exploding. If you are lucky enough to know anyone whose demoing you respect, ask them for very critical feedback. I've been very lucky to have people like Adam Green to rely on for raw and uncut feedback. It hurts but makes you 10x more effective.

3. Practice, practice, practice: don't just think about what you're going to demo— go and sit in front of the mirror and do it. If you're going to be miked, learn how to use the AV system to your advantage. If you need the Internet for your demo, assume it will crawl and work around it. Practice it until you are so tired of hearing yourself that your ears start ringing. There is no such thing as too much practice. Trust me, even Steve does it.

One last thing: if you are not particularly good at this type of thing, try giving demos of products you haven't actually worked on. Textmate, OmniOutliner, Firefox, OneNote, whatever— just step through 1-3 for any one of those products assuming you'll have 5 minutes to convince someone that they absolutely need to start using whatever it is you are showing them. This trick helps to de-personalize your subject and lets you focus on your own performance.

There is a wise saying in raising venture funding: the demo seals the deal. Think about this next time it's your turn at WebInno.

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